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Promoting Excellence | When Clients Listen To Your Expertise

Oct 31, 2023 Β· 2 mins read

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I had a conversation with a client, friend, and mentor today. It had been at least 6 months since we had any sort of phone call. As we were catching up he told me about some updates to his life and business.

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He mentioned that he was working on launching a new podcast! I've helped him with his shows in the past so I was curious to find out the name and about it.

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When he told me, I frankly didn't like it and recommended we change it. Not to mention there were half a dozen shows with similar names.

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This was coming from an expert's perspective and he knew it. If I needed help with funnels or ads and he said my thing sucked, I wouldn't have taken it personally.

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I told him to give me a bit, and that I'd come up with a better one. I owed it to him to make sure if he listened, he would be able to present the best possible podcast at launch.

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We got off our call and 30 minutes later I found a name that was more aligned with his brand and personality, wasn't used, had an available domain, and would be more memorable in the long run.

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I took the time to write a quick 600-character show description, highlight some brand materials, and shoot over a PDF by text. His response? "I love it" and "Our call was perfect timing."

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A few hours later I pulled up the domain to see if it was still available. It wasn't. He went ahead and purchased it.

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You have an obligation to help people. This doesn't mean you have to bend over backward to do so, but like in my case I had no problem taking a few minutes of my morning to help someone who had helped me in the past.

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I know sometime in the future the time will come when he hires me again to help him. It also felt great to remind myself of just how good I am at what I do. Shameless brag 😁

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