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CitiusTech: How India’s 25th unicorn organized and revolutionized healthcare

Mar 08, 2023 · 2 mins read

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[Part 1]

Did you know that before shaping India’s 25th unicorn, CitiusTech, co-founders Rizwan Koita & Jagdish Moorjani had founded TransWorks, one of India’s first five BPOs in 1999? The duo later sold the company to Aditya Birla Group.

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CitiusTech would not take off until 2005 when Koita and Moorjani would be joined by Bimal Naik. Koita & Moorjani were both IIT-Bombay alumni and toppers of their batches (electrical engineering & chemical engineering respectively).

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Before TransWorks, Koita was working with McKinsey India and was the first non-MBA recruit by the firm. But while working on an Indian outsourcing industry report, Koita realized that there was an opportunity in the Business Process Outsourcing (BPO) industry.

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And so, he quit his job and along with Moorjani, founded TransWorks. However, by 2003, they understood that the BPO industry in India had reached its saturation point. So after selling it to Aditya Birla Group, they were off on a new journey.

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Unlike the finance or tech sector, healthcare was not properly organized. And when Koita saw the opportunity, he along with Moorjani and Naik decided to make the most out of it and founded CitiusTech.

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In their mid-40s, the three IITians were ready to enter a market that was scattered and needed a lot of work: IT Healthcare. Collecting data and analyzing the trends in the healthcare sector was a challenge and Koita, Moorjani, and Naik were all set.

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They started by bringing in some of the best programmers who could navigate through the complex healthcare data and streamline it. In the next five years, CitiusTech had a solid team of 200 that revolutionized the IT healthcare system.

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